ING Insurance Malaysia
About ING Group
ING Insurance Berhad is part of the ING Group, an international financial
services institution of Dutch origin. With a staff force of approximately 120,000 employees, ING Group provides banking, insurance and asset
management to over 60 million customers in more than 50 countries. As of the end of 2006, the Group had investment assets under management of
EUR600 billion, total assets worth EUR1,227 billion and shareholders' equity equalling EUR38 billion.
ING Insurance Malaysia provides all classes of insurance ranging from life insurance, general insurance and
employee benefits. ING Insurance Malaysia has the financial strength, experience, service centre network, as well as a team of well-trained staff
and agents to serve its over 1.5 million customers nationwide. As at the end of 2006, its total asset worth was RM8.7 billion, with a paid-up
capital of RM140 million.
About ING Insurance Malaysia
As art of the global financial giant, ING Group, ING Insurance Malaysia can provide our customers with the best products and services. The Group
has a completely integrated portfolio of insurance, banking and asset management products, which ING Insurance Malaysia leverages on to innovate
and set the standards for, in financial products and services.
The international recognition and strength of the ING brand sets a strong foundation for our relationship with
our customers. The entire Group shares the same goal, which is for our customers to count on us as a dependable leader in offering comprehensive
financial services. At ING Insurance Malaysia, we are also proud of the diversity of financial products and services we offer Malaysians. From
life insurance, general insurance, fixed rate home loans, employee benefits and Unit Trust investments from ING Funds, our customer can easily
put together a complete wealth protection management and accumulation package according to their needs.
ING’s commitment to our clients
The international recognition and strength of the ING brand sets a strong foundation for our relationship with our customers. The entire Group
shares the same goal, which is for our customers to count on us as a dependable leader in offering comprehensive financial services. We are also
proud of the diversity of financial products and services we offer Malaysians. From life insurance, general insurance, fixed rate home loans,
employee benefits and Unit Trust investments from ING Funds, our customers can easily put together a complete wealth protection management and
accumulation package according to their needs.
ING ensures client satisfaction
At ING Insurance Malaysia, equally important is client satisfaction. We are committed to offering fast and convenient help through different
channels, including an online Policy Enquiry Service (Click), 24-hr Personal Customer Services Hotline (Call), and Customer Service Counter
Assistance (Face). Our focus is on training our people to ensure they possess the highest-quality tools and skills necessary to meet customers’
needs. We make this extra effort so that our customers receive the best service from us, whatever they want, whenever they please.
ING’s involvement in Community Projects
At ING Insurance Malaysia, we actively support communities through sponsoring local projects in running sports, children’s theatre and
fundraising to benefit children with special needs because we believe in contributing to the long term sustainability of the community we do
business in. From 2007 onwards, ING will continue to strengthen our corporate citizenship through our new community initiative, Chances For
Children where we will be working with partners within the field of children’s education.
As ING is committed to helping people manage their future, we want to ensure that we extend this principle to
our nation’s children through a major investment in primary education projects. Because, by providing children with a proper education,
ING can help them manage their own future.
ING – The Premium International Brand
On a global level, ING Group has recently announced that ING will be the title sponsor of the highly successful Renault F1 Team for three years
beginning 2007. The ING Renault F1 Team will enter the Formula 1 Grand Prix at the beginning of the 2007 Championship. Grand Prix races take
place in 17 countries, of which ING is active in 15. With a total television audience of around 850 million people per year, Formula 1 will
provide ING with a strong global platform to further strengthen our premium international brand appeal, particularly in ING's key growth markets
ING's brand has grown strongly in customer recognition and has climbed to 85th position in the 2006 Interbrand
Best Global Brands List. Formula 1 and the Renault F1 Team are associated with teamwork, winning performance and achieving permanent progress,
which fit well with the positioning of ING. ING is convinced that teaming up with the Renault F1Team will significantly raise ING's global brand
awareness around the world.